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In its third anniversary as a leading photoepilation franchise chain, No+Vello opted for more efficient management of their centers through a comprehensive management tool developed by intelygenz, tailor-made to suit their needs, with unmatched precedents anywhere in the market.
This solution, which is fully integrated with existing No+Vello systems, has been developed with Google cloud architecture: Google App Engine. This allows the system to self-adapt to support traffic growth in demand from any center without needing to make any changes.
As a management tool used by the franchise, this is perfect for managing customers, billing and reports etc... It is also multi-country, multi-currency and multi-language.
The tool integrates with the franchise company's CRM and allows them to realize:
Email and SMS marketing campaigns
SMS notification system (alerts, birthdays, reminders of upcoming appointments, etc..)
Cash System management; invoices, suppliers
Access to reports to segment marketing campaigns
It is also possible to have multiple profiles with differentiated administrative access: franchisor, franchisee center, operator, marketing, etc..
The platform is integrated with the PayPal payment system, which in turn is associated with alerts reminding you of upcoming appointments, cancellations, payments, etc...
Customer management is also done through this tool, importing and exporting contacts, adding them to the agenda, accessing each client's history, etc..